Designed and created a data warehouse for Federal Agency for survey and performance monitoring. Converted, cleansed and loaded initial data into data warehouse. Delivered an initial data warehouse containing high quality data for research and analysis.
Designed statistical processes by using Base SAS/ SAS enterprise guide and other tools for retail/marketing research firm.
Used metadata and macro approach to develop code generating programs, which in turn create program for import, merge, transform and load for ETL processes.
Designed, documented, implemented, monthly & ad-hoc healthcare, financial, marketing and operations analysis using SAS and crystal report.
Developed and implemented mathematical models using Neural Network, Fuzzy Algorithms, decision tree and time series for forecasting and process control.
Developed and implemented flexible and intelligent call routing/ hunting algorithms for call centers.